1. Introduction
Welcome to Trips Valley ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in relation to your access to and use of our website and services.
2. What Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our services.
Information You Provide:
- Contact and Quote Information: When you request a travel quote, you provide us with personal information, including your full name, email address, phone number, travel destination, dates, and other preferences.
- Communication Data: When you contact us via email or our contact forms, we collect the information you provide in your communications.
Information We Collect Automatically:
- Usage Data: We may collect non-personal information about how you interact with our website, such as pages visited, links clicked, and the duration of your visit, through analytics tools. This helps us improve our service.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Our Services: To process your travel inquiries and provide you with personalized quotes from our travel partners (e.g., airlines, hotels).
- To Communicate With You: To respond to your questions, send you information about your quotes, and provide customer support.
- For Service Improvement: To analyze how users interact with our site, allowing us to improve our website’s functionality, content, and user experience.
- To Maintain Security: To protect our website and users from fraudulent or illegal activity.
4. Sharing and Disclosure
We do not sell your personal data. We may share your information with the following parties only for the purposes described in this policy:
- Travel Partners: We share the details of your travel request (such as name, destination, and dates) with our trusted airline and hotel partners to generate the quotes you have requested.
- Legal Obligations: We may disclose your information if required by law, subpoena, or other legal process.
5. Data Security
We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have certain rights regarding your personal information. You may request to access, correct, or delete the personal data we hold about you by contacting us at the email address below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@tripsvalley.com